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求:cisco 6509设备,有一块插槽模块提示unknown 和pwrdown ,不知道什么原因。 ...

gm001zf
Level 1
Level 1
求:cisco 6509设备,有一块插槽模块提示unknown 和pwrdown ,不知道什么原因。
请高手指点。谢谢!
13 条回复13

pxhen
Spotlight
Spotlight
很多原因的,比如IOS版本不支持,机箱背板故障,业务板卡自身故障,业务板卡没插到位,
撸主告知一下业务板卡具体型号,引擎具体型号,IOS版本信息,机箱是6509还是6509-E, 还有热插拔该业务板卡后,超级终端弹出的信息和show modu信息

Rockyw
Spotlight
Spotlight
When a module appears as Unknown on the show module command output, make sure you check these:

  • The supervisor engine and the software it runs support the module.

  • The specifications of the module. Make sure the module can be inserted in any slot or if it can only be inserted in specific slots.

Note: For both options, check the Release Notes of the software version that the supervisor engine runs.
After you insert a module, the status of it is PwrDeny. If this is the case, check if there is enough power to turn on the module that appears as PwrDeny.
If you have checked that the power supplies deliver enough power to turn on all of the modules, then enter the power enable module [module slot number] command in order to enable the power for the module that appears as PwrDeny:
Switch(config)#power enable module 4
If you are still unable to determine the problem, or if the error message is not present in the documentation, contact the Cisco Technical Support escalation center.
以上信息来自:Online Insertion and Removal (OIR) of Modules in Cisco Catalyst Switches
楼主可以参考一下
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rockyw | If it solves your problem, please mark as answer. Thanks !

Rockyw
Spotlight
Spotlight
楼主还可以参考一下下面的文章
Cisco Catalyst 6500 Series Switches - Module status is Unknown / PwrDeny
https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0130828
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Rockyw | If it solves your problem, please mark as answer. Thanks !

CSCO11030694
Level 1
Level 1
什么板卡?把show module的输出内容贴出来看看。
另外,有可能是人工手动关闭了板卡,尝试把板卡热插拔一次看看启动过程就能看出问题。

Wubin2010
Spotlight
Spotlight
可能是槽位电源关闭了,可以尝试no power enable module slot X开启槽位电源...

Luke Huang
Cisco Employee
Cisco Employee
show module
show env power
show log
还有 pwr down module 的具体 PID
提供以下

gm001zf
Level 1
Level 1
Router#show module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
6 8 8 port 1000mb GBIC Enhanced QoS WS-X6408A-GBIC SAL1249C6DY
8 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1226VCRF
10 48 48 port 10/100 mb RJ45 WS-X6148A-RJ-45 SAL1248B4SX
12 48 FRU type (0x6003, 0x399(921)) WS-X6148A-GE-TX SAL1113K62T
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
6 0005.3130.4958 to 0005.3130.495f 2.3 5.4(2) 8.3(0.156)RO Ok
8 0013.c43a.6c48 to 0013.c43a.6c4b 4.6 8.5(2) 12.2(18)SXD7 Ok
10 0030.9634.df28 to 0030.9634.df57 1.1 5.3(1) 8.3(0.156)RO Ok
12 001b.2a04.7e40 to 001b.2a04.7e6f 1.5 Unknown Unknown PwrDown
Mod Sub-Module Model Serial Hw Status
--- --------------------------- ------------------ ------------ ------- -------
8 Policy Feature Card 3 WS-F6K-PFC3B SAL1004BG73 2.4 Ok
8 MSFC3 Daughterboard WS-SUP720 SAL1003AMVC 2.8 Ok
Mod Online Diag Status
--- -------------------
6 Pass
8 Pass
10 Pass
12 Unknown
Router#show environment status module 12
The module in slot 12, is either not present or not online.
Router#show log
Router#show logging
Syslog logging: enabled (0 messages dropped, 0 messages rate-limited, 0 flushes, 0 overruns)
Console logging: level debugging, 37 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 37 messages logged
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Trap logging: level informational, 60 message lines logged

Log Buffer (8192 bytes):
00:00:44: curr is 0x0
00:00:44: RP: Currently running ROMMON from S (Gold) region
00:01:09: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/network-confg) failed
00:01:09: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/cisconet.cfg) failed
00:01:18: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Fri 08-Dec-06 12:38 by ccai
00:00:03: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
00:00:04: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 24-Oct-06 16:18 by integ Build [100]
- RELIABILITY DRIVER: wrong signature on NVFLASH
00:00:52: SP: IDB is not allocated for unsupported card: slot 12, index 196
00:00:52: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:52: SP: SP: Currently running ROMMON from F1 region
00:01:18: %SYS-SP-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) s72033_sp Software (s72033_sp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Fri 08-Dec-06 12:31 by ccai
00:01:19: %OIR-SP-6-INSPS: Power supply inserted in slot 1
00:01:19: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
00:01:19: %OIR-SP-6-INSPS: Power supply inserted in slot 2
00:01:19: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
00:01:19: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
00:01:21: %C6KENV-SP-4-FANHIOUTPUT: Version 2 high-output fan-tray is in effect
00:01:21: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
00:01:23: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 8.
00:01:24: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 8 became active.
00:01:25: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimum Diagnostics...
00:01:37: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics
00:01:37: %OIR-SP-6-INSCARD: Card inserted in slot 8, interfaces are now online
00:01:42: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimum Diagnostics...
00:01:44: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics
00:01:44: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online
00:02:01: %DIAG-SP-6-RUN_MINIMUM: Module 10: Running Minimum Diagnostics...
00:02:10: %DIAG-SP-6-DIAG_OK: Module 10: Passed Online Diagnostics
00:02:10: %OIR-SP-6-INSCARD: Card inserted in slot 10, interfaces are now online
00:03:35: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
00:07:30: %SYS-5-CONFIG_I: Configured from console by console
6d21h: %C6KENV-SP-4-PSFANFAILED: the fan in power supply 1 has failed
6d21h: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
6d21h: %C6KPWR-SP-4-PSFAIL: power supply 1 output failed.
6d21h: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.
6d21h: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)
6d21h: %C6KPWR-SP-4-DISABLED: power to module in slot 10 set off (Reset)
6d21h: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimum Diagnostics...
6d21h: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics
6d21h: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online
6d21h: %DIAG-SP-6-RUN_MINIMUM: Module 10: Running Minimum Diagnostics...
6d21h: %DIAG-SP-6-DIAG_OK: Module 10: Passed Online Diagnostics
6d21h: %OIR-SP-6-INSCARD: Card inserted in slot 10, interfaces are now online
6d23h: %C6KENV-SP-4-PSFANOK: the fan in power supply 1 is OK
6d23h: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
6d23h: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
2w2d: %SYS-5-CONFIG_I: Configured from console by console
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %SYS-5-CONFIG_I: Configured from console by console
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %SYS-5-CONFIG_I: Configured from console by console

gm001zf
Level 1
Level 1
outer#sh version
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Fri 08-Dec-06 12:38 by ccai
Image text-base: 0x4002100C, data-base: 0x42040000
ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Router uptime is 2 weeks, 2 days, 2 hours, 33 minutes
Time since Router switched to active is 2 weeks, 2 days, 2 hours, 32 minutes
System returned to ROM by reload at 00:16:52 UTC Thu Dec 18 2008 (SP by reload)
System image file is "sup-bootflash:s72033-psv-mz.122-18.SXD7b.bin"
cisco WS-C6513 (R7000) processor (revision 1.0) with 458720K/65536K bytes of memory.
Processor board ID SAL1029VM6X
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
X.25 software, Version 3.0.0.
Bridging software.
1 Virtual Ethernet/IEEE 802.3 interface(s)
48 FastEthernet/IEEE 802.3 interface(s)
10 Gigabit Ethernet/IEEE 802.3 interface(s)
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

gm001zf
Level 1
Level 1
fushuang 发表于 2018-5-8 16:08
show module
show env power
show log

Router#show module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
6 8 8 port 1000mb GBIC Enhanced QoS WS-X6408A-GBIC SAL1249C6DY
8 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1226VCRF
10 48 48 port 10/100 mb RJ45 WS-X6148A-RJ-45 SAL1248B4SX
12 48 FRU type (0x6003, 0x399(921)) WS-X6148A-GE-TX SAL1113K62T
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
6 0005.3130.4958 to 0005.3130.495f 2.3 5.4(2) 8.3(0.156)RO Ok
8 0013.c43a.6c48 to 0013.c43a.6c4b 4.6 8.5(2) 12.2(18)SXD7 Ok
10 0030.9634.df28 to 0030.9634.df57 1.1 5.3(1) 8.3(0.156)RO Ok
12 001b.2a04.7e40 to 001b.2a04.7e6f 1.5 Unknown Unknown PwrDown
Mod Sub-Module Model Serial Hw Status
--- --------------------------- ------------------ ------------ ------- -------
8 Policy Feature Card 3 WS-F6K-PFC3B SAL1004BG73 2.4 Ok
8 MSFC3 Daughterboard WS-SUP720 SAL1003AMVC 2.8 Ok
Mod Online Diag Status
--- -------------------
6 Pass
8 Pass
10 Pass
12 Unknown
Router#show environment status module 12
The module in slot 12, is either not present or not online.
Router#show log
Router#show logging
Syslog logging: enabled (0 messages dropped, 0 messages rate-limited, 0 flushes, 0 overruns)
Console logging: level debugging, 37 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 37 messages logged
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Trap logging: level informational, 60 message lines logged

Log Buffer (8192 bytes):
00:00:44: curr is 0x0
00:00:44: RP: Currently running ROMMON from S (Gold) region
00:01:09: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/network-confg) failed
00:01:09: %SYS-4-CONFIG_RESOLVE_FAILURE: System config parse from (tftp://255.255.255.255/cisconet.cfg) failed
00:01:18: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Fri 08-Dec-06 12:38 by ccai
00:00:03: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
00:00:04: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 24-Oct-06 16:18 by integ Build [100]
- RELIABILITY DRIVER: wrong signature on NVFLASH
00:00:52: SP: IDB is not allocated for unsupported card: slot 12, index 196
00:00:52: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:52: SP: SP: Currently running ROMMON from F1 region
00:01:18: %SYS-SP-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) s72033_sp Software (s72033_sp-PSV-M), Version 12.2(18)SXD7b, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by cisco Systems, Inc.
Compiled Fri 08-Dec-06 12:31 by ccai
00:01:19: %OIR-SP-6-INSPS: Power supply inserted in slot 1
00:01:19: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
00:01:19: %OIR-SP-6-INSPS: Power supply inserted in slot 2
00:01:19: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
00:01:19: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
00:01:21: %C6KENV-SP-4-FANHIOUTPUT: Version 2 high-output fan-tray is in effect
00:01:21: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
00:01:23: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 8.
00:01:24: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 8 became active.
00:01:25: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimum Diagnostics...
00:01:37: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics
00:01:37: %OIR-SP-6-INSCARD: Card inserted in slot 8, interfaces are now online
00:01:42: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimum Diagnostics...
00:01:44: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics
00:01:44: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online
00:02:01: %DIAG-SP-6-RUN_MINIMUM: Module 10: Running Minimum Diagnostics...
00:02:10: %DIAG-SP-6-DIAG_OK: Module 10: Passed Online Diagnostics
00:02:10: %OIR-SP-6-INSCARD: Card inserted in slot 10, interfaces are now online
00:03:35: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
00:07:30: %SYS-5-CONFIG_I: Configured from console by console
6d21h: %C6KENV-SP-4-PSFANFAILED: the fan in power supply 1 has failed
6d21h: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
6d21h: %C6KPWR-SP-4-PSFAIL: power supply 1 output failed.
6d21h: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.
6d21h: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)
6d21h: %C6KPWR-SP-4-DISABLED: power to module in slot 10 set off (Reset)
6d21h: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimum Diagnostics...
6d21h: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics
6d21h: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online
6d21h: %DIAG-SP-6-RUN_MINIMUM: Module 10: Running Minimum Diagnostics...
6d21h: %DIAG-SP-6-DIAG_OK: Module 10: Passed Online Diagnostics
6d21h: %OIR-SP-6-INSCARD: Card inserted in slot 10, interfaces are now online
6d23h: %C6KENV-SP-4-PSFANOK: the fan in power supply 1 is OK
6d23h: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
6d23h: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.
2w2d: %SYS-5-CONFIG_I: Configured from console by console
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %SYS-5-CONFIG_I: Configured from console by console
2w2d: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 12, power not allowed: Unknown Card Type.
2w2d: %SYS-5-CONFIG_I: Configured from console by console

Luke Huang
Cisco Employee
Cisco Employee
gm001zf 发表于 2018-5-22 12:45
Router#show module
Mod Ports Card Type Model Serial No ...

https://supportforums.cisco.com/t5/lan-switching-and-routing/ws-x6148a-ge-tx-problem-on-catalyst-6506e/td-p/1463654
升级到12.2(18)SXF可以解决,版本和板卡兼容问题

savi_bj
Level 1
Level 1
应该是 业务卡上的子卡故障了

gm001zf
Level 1
Level 1

liuyj
Level 1
Level 1
出现这种情况我目前知道的有两种可能,一是版本问题,当前版本不兼容这个板卡,通常可以用升级的办法来解决,二是这个接口板上面的DFC卡和引擎板不兼容,导致引擎板不能控制给接口板供电,这种情况如果没有特别需求可以把接口板上面的DFC拆除或者更换就可以使用
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