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Microsoft RCC application告警

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发表于 2018-3-22 11:00:10 | 显示全部楼层 |阅读模式
8可用金钱
我这边Cisco Unified CM IM and Presence Administration的 诊断页面下有一个 Microsoft RCC application is currently toggled to inactive的告警,
Microsoft RCC Troubleshooter
Test Description:Verify that the Microsoft RCC application is active.
Problem:Microsoft RCC application is currently toggled to inactive.
Solution:To activate the Microsoft RCC application use the Application->Microsoft RCC->Settings window. (fix)

这个Microsoft RCC application是干嘛用的, 激活/不激活有啥影响? 如何激活?谢谢

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Remote Call Control (RCC) allows enterprise users to control their Cisco Unified IP Phone or Cisco IP Communicator Phone through Microsoft Lync, a third-party desktop instant-messaging (IM) application. When a user signs in to the Microsoft Lync client, the Lync server sends instructions, through the Cisco Unified Presence server, to the Cisco Unified Communications Manager to set up, tear down an ...
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发表于 2018-3-22 11:00:11 | 显示全部楼层
Remote Call Control (RCC) allows enterprise users to control their Cisco Unified IP Phone or Cisco IP Communicator Phone through Microsoft Lync, a third-party desktop instant-messaging (IM) application. When a user signs in to the Microsoft Lync client, the Lync server sends instructions, through the Cisco Unified Presence server, to the Cisco Unified Communications Manager to set up, tear down and maintain calling features based on a user's action at the Lync client.

如果你们没用Mirosoft Lync或这方面的需求的话,这个功能完全可以关闭它。

信息来源:Integration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server for Remote Call Control
https://www.cisco.com/c/en/us/td ... Server2010_RCC.html
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发表于 2018-3-24 16:15:19 | 显示全部楼层
另外楼主也可以参考一下下面的网页
Solved: CUPS cannot find the Microsoft RCC setting
https://supportforums.cisco.com/ ... etting/td-p/1940177
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 楼主| 发表于 2018-3-27 11:25:54 | 显示全部楼层
楼上的解释很详细,thank you very much
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