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any connect 客户端崩溃

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发表于 2020-1-31 12:00:06 | 显示全部楼层 |阅读模式
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vpnagent.exe 启动失败。崩溃时的 mini dump 在这里:
https://1drv.ms/u/s!AjZgr7UIRPkOkeoXgsLKRbIAzmtH0A?e=1M0Vyo
有大神能帮忙看看为什么吗?

windbg 分析后是这样:
Loading Dump File [D:\WERB76.tmp - 副本.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19041 MP (16 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
19041.1.x86fre.vb_release.191206-1406
Machine Name:
Debug session time: Fri Jan 31 11:06:38.000 2020 (UTC + 8:00)
System Uptime: not available
Process Uptime: 0 days 0:00:01.000
................................................................

Loading unloaded module list
............
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2748.3ac4): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
eax=00000000 ebx=00000000 ecx=0230fc10 edx=00000000 esi=00000003 edi=00000003
eip=77b0148c esp=0230f250 ebp=0230f3e0 iopl=0         nv up ei pl nz ac pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000216
ntdll!NtWaitForMultipleObjects+0xc:
77b0148c c21400          ret     14h
0:005> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify timestamp for vpnagent.exe
*** WARNING: Unable to verify timestamp for vpncommon.dll

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Read

    Key  : Timeline.Process.Start.DeltaSec
    Value: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2020-01-31T03:12:54.612Z
    Diff: 376612 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2020-01-31T03:06:38.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2020-01-31T03:06:37.0Z
    Diff: 1000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
eax=00000000 ebx=00000000 ecx=0230fc10 edx=00000000 esi=0230fc10 edi=00000000
eip=73ba190a esp=0230fb8c ebp=0230fb94 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
vpnagentutilities+0x190a:
73ba190a 3807            cmp     byte ptr [edi],al          ds:002b:00000000=??
Resetting default scope

FAULTING_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 73ba190a (vpnagentutilities+0x0000190a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID:  NULL_POINTER_READ

PROCESS_NAME:  vpnagent.exe

FOLLOWUP_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

READ_ADDRESS:  00000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

WATSON_BKT_PROCSTAMP:  5b903646

WATSON_BKT_PROCVER:  4.6.3049.0

WATSON_BKT_MODULE:  vpnagentutilities.dll

WATSON_BKT_MODSTAMP:  5b903500

WATSON_BKT_MODOFFSET:  190a

WATSON_BKT_MODVER:  4.6.3049.0

BUILD_VERSION_STRING:  19041.1.x86fre.vb_release.191206-1406

MODLIST_WITH_TSCHKSUM_HASH:  7c6794ea2b1120d1dc90c8ad33b25a3a0d199cda

MODLIST_SHA1_HASH:  754f9af5b00540c39f40d81e7cdce633643c7cb5

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  8000294

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  HOUCHEN-PC

ANALYSIS_SESSION_TIME:  01-31-2020 11:12:54.0612

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE:  CHS

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES:

    ID:     [0n313]
    Type:   [@ACCESS_VIOLATION]
    Class:  Addendum
    Scope:  BUCKET_ID
    Name:   Omit
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n285]
    Type:   [INVALID_POINTER_READ]
    Class:  Primary
    Scope:  BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n300]
    Type:   [NULL_POINTER_READ]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [0x2748]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

LAST_CONTROL_TRANSFER:  from 73bd9774 to 73ba190a

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
0230fb94 73bd9774 00000000 e5a5bbe4 0000aaa4 vpnagentutilities+0x190a
0230fbc4 73bd9874 0230fc10 0102f4c8 5b73a7e3 vpnagentutilities+0x39774
0230fc38 008a2d3d 00000000 760c01c0 0101cd00 vpnagentutilities+0x39874
0230fc50 6f63d541 0101cd00 6f63d594 0230fc6c vpnagent+0x32d3d
0230fc60 6f63d59f 00fdded8 0230fca4 7653505f vpncommon+0x6d541
0230fc6c 7653505f 00fdded8 b0a3613d 76535020 vpncommon+0x6d59f
0230fca4 776df989 0101cd00 776df970 0230fd10 ucrtbase!thread_start<unsigned int (__stdcall*)(void *),1>+0x3f
0230fcb4 77af5de4 0101cd00 45ee99e2 00000000 kernel32!BaseThreadInitThunk+0x19
0230fd10 77af5db4 ffffffff 77b16093 00000000 ntdll!__RtlUserThreadStart+0x2f
0230fd20 00000000 76535020 0101cd00 00000000 ntdll!_RtlUserThreadStart+0x1b


THREAD_SHA1_HASH_MOD_FUNC:  9e5fb5b3f80ab1a0dfcc02a9b4395289dac5f722

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  170bbc193631b30c0585e6a9de902e74cd19ea04

THREAD_SHA1_HASH_MOD:  156ac8e451ac8f7911816026d9d463e7a00bdd58

FAULT_INSTR_CODE:  8740738

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  vpnagentutilities+190a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vpnagentutilities

IMAGE_NAME:  vpnagentutilities.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  5b903500

STACK_COMMAND:  ~5s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_vpnagentutilities.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_vpnagentutilities+190a

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  vpnagentutilities.dll

BUCKET_ID_IMAGE_STR:  vpnagentutilities.dll

FAILURE_MODULE_NAME:  vpnagentutilities

BUCKET_ID_MODULE_STR:  vpnagentutilities

FAILURE_FUNCTION_NAME:  Unknown

BUCKET_ID_FUNCTION_STR:  Unknown

BUCKET_ID_OFFSET:  190a

BUCKET_ID_MODTIMEDATESTAMP:  5b903500

BUCKET_ID_MODCHECKSUM:  c2ffa

BUCKET_ID_MODVER_STR:  4.6.3049.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  vpnagentutilities.dll!Unknown

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/vpnagent.exe/4.6.3049.0/5b903646/vpnagentutilities.dll/4.6.3049.0/5b903500/c0000005/0000190a.htm?Retriage=1

TARGET_TIME:  2020-01-31T03:06:38.000Z

OSBUILD:  19041

OSSERVICEPACK:  1

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.x86fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  309cf

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:null_pointer_read_c0000005_vpnagentutilities.dll!unknown

FAILURE_ID_HASH:  {e3c336f6-08bb-df75-8430-259b20e951da}

Followup:     MachineOwner
---------

0:005> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Read

    Key  : Timeline.Process.Start.DeltaSec
    Value: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2020-01-31T03:16:13.736Z
    Diff: 575736 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2020-01-31T03:06:38.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2020-01-31T03:06:37.0Z
    Diff: 1000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
eax=00000000 ebx=00000000 ecx=0230fc10 edx=00000000 esi=0230fc10 edi=00000000
eip=73ba190a esp=0230fb8c ebp=0230fb94 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
vpnagentutilities+0x190a:
73ba190a 3807            cmp     byte ptr [edi],al          ds:002b:00000000=??
Resetting default scope

FAULTING_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 73ba190a (vpnagentutilities+0x0000190a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID:  NULL_POINTER_READ

PROCESS_NAME:  vpnagent.exe

FOLLOWUP_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

READ_ADDRESS:  00000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

WATSON_BKT_PROCSTAMP:  5b903646

WATSON_BKT_PROCVER:  4.6.3049.0

WATSON_BKT_MODULE:  vpnagentutilities.dll

WATSON_BKT_MODSTAMP:  5b903500

WATSON_BKT_MODOFFSET:  190a

WATSON_BKT_MODVER:  4.6.3049.0

BUILD_VERSION_STRING:  19041.1.x86fre.vb_release.191206-1406

MODLIST_WITH_TSCHKSUM_HASH:  7c6794ea2b1120d1dc90c8ad33b25a3a0d199cda

MODLIST_SHA1_HASH:  754f9af5b00540c39f40d81e7cdce633643c7cb5

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  8000294

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  HOUCHEN-PC

ANALYSIS_SESSION_TIME:  01-31-2020 11:16:13.0736

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE:  CHS

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES:

    ID:     [0n313]
    Type:   [@ACCESS_VIOLATION]
    Class:  Addendum
    Scope:  BUCKET_ID
    Name:   Omit
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n285]
    Type:   [INVALID_POINTER_READ]
    Class:  Primary
    Scope:  BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n300]
    Type:   [NULL_POINTER_READ]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [0x2748]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

LAST_CONTROL_TRANSFER:  from 73bd9774 to 73ba190a

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
0230fb94 73bd9774 00000000 e5a5bbe4 0000aaa4 vpnagentutilities+0x190a
0230fbc4 73bd9874 0230fc10 0102f4c8 5b73a7e3 vpnagentutilities+0x39774
0230fc38 008a2d3d 00000000 760c01c0 0101cd00 vpnagentutilities+0x39874
0230fc50 6f63d541 0101cd00 6f63d594 0230fc6c vpnagent+0x32d3d
0230fc60 6f63d59f 00fdded8 0230fca4 7653505f vpncommon+0x6d541
0230fc6c 7653505f 00fdded8 b0a3613d 76535020 vpncommon+0x6d59f
0230fca4 776df989 0101cd00 776df970 0230fd10 ucrtbase!thread_start<unsigned int (__stdcall*)(void *),1>+0x3f
0230fcb4 77af5de4 0101cd00 45ee99e2 00000000 kernel32!BaseThreadInitThunk+0x19
0230fd10 77af5db4 ffffffff 77b16093 00000000 ntdll!__RtlUserThreadStart+0x2f
0230fd20 00000000 76535020 0101cd00 00000000 ntdll!_RtlUserThreadStart+0x1b


THREAD_SHA1_HASH_MOD_FUNC:  9e5fb5b3f80ab1a0dfcc02a9b4395289dac5f722

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  170bbc193631b30c0585e6a9de902e74cd19ea04

THREAD_SHA1_HASH_MOD:  156ac8e451ac8f7911816026d9d463e7a00bdd58

FAULT_INSTR_CODE:  8740738

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  vpnagentutilities+190a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vpnagentutilities

IMAGE_NAME:  vpnagentutilities.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  5b903500

STACK_COMMAND:  ~5s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_vpnagentutilities.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_vpnagentutilities+190a

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  vpnagentutilities.dll

BUCKET_ID_IMAGE_STR:  vpnagentutilities.dll

FAILURE_MODULE_NAME:  vpnagentutilities

BUCKET_ID_MODULE_STR:  vpnagentutilities

FAILURE_FUNCTION_NAME:  Unknown

BUCKET_ID_FUNCTION_STR:  Unknown

BUCKET_ID_OFFSET:  190a

BUCKET_ID_MODTIMEDATESTAMP:  5b903500

BUCKET_ID_MODCHECKSUM:  c2ffa

BUCKET_ID_MODVER_STR:  4.6.3049.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  vpnagentutilities.dll!Unknown

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/vpnagent.exe/4.6.3049.0/5b903646/vpnagentutilities.dll/4.6.3049.0/5b903500/c0000005/0000190a.htm?Retriage=1

TARGET_TIME:  2020-01-31T03:06:38.000Z

OSBUILD:  19041

OSSERVICEPACK:  1

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.x86fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  49f

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:null_pointer_read_c0000005_vpnagentutilities.dll!unknown

FAILURE_ID_HASH:  {e3c336f6-08bb-df75-8430-259b20e951da}

Followup:     MachineOwner
---------

0:005> .ecxr
eax=00000000 ebx=00000000 ecx=0230fc10 edx=00000000 esi=0230fc10 edi=00000000
eip=73ba190a esp=0230fb8c ebp=0230fb94 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
vpnagentutilities+0x190a:
73ba190a 3807            cmp     byte ptr [edi],al          ds:002b:00000000=??
0:005> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Read

    Key  : Timeline.Process.Start.DeltaSec
    Value: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2020-01-31T03:16:14.924Z
    Diff: 576924 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2020-01-31T03:06:38.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2020-01-31T03:06:37.0Z
    Diff: 1000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
eax=00000000 ebx=00000000 ecx=0230fc10 edx=00000000 esi=0230fc10 edi=00000000
eip=73ba190a esp=0230fb8c ebp=0230fb94 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
vpnagentutilities+0x190a:
73ba190a 3807            cmp     byte ptr [edi],al          ds:002b:00000000=??
Resetting default scope

FAULTING_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 73ba190a (vpnagentutilities+0x0000190a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID:  NULL_POINTER_READ

PROCESS_NAME:  vpnagent.exe

FOLLOWUP_IP:
vpnagentutilities+190a
73ba190a 3807            cmp     byte ptr [edi],al

READ_ADDRESS:  00000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

WATSON_BKT_PROCSTAMP:  5b903646

WATSON_BKT_PROCVER:  4.6.3049.0

WATSON_BKT_MODULE:  vpnagentutilities.dll

WATSON_BKT_MODSTAMP:  5b903500

WATSON_BKT_MODOFFSET:  190a

WATSON_BKT_MODVER:  4.6.3049.0

BUILD_VERSION_STRING:  19041.1.x86fre.vb_release.191206-1406

MODLIST_WITH_TSCHKSUM_HASH:  7c6794ea2b1120d1dc90c8ad33b25a3a0d199cda

MODLIST_SHA1_HASH:  754f9af5b00540c39f40d81e7cdce633643c7cb5

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  8000294

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  HOUCHEN-PC

ANALYSIS_SESSION_TIME:  01-31-2020 11:16:14.0924

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
OS_LOCALE:  CHS

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES:

    ID:     [0n313]
    Type:   [@ACCESS_VIOLATION]
    Class:  Addendum
    Scope:  BUCKET_ID
    Name:   Omit
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n285]
    Type:   [INVALID_POINTER_READ]
    Class:  Primary
    Scope:  BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

    ID:     [0n300]
    Type:   [NULL_POINTER_READ]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [0x2748]
    TID:    [0x3ac4]
    Frame:  [0] : vpnagentutilities

LAST_CONTROL_TRANSFER:  from 73bd9774 to 73ba190a

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
0230fb94 73bd9774 00000000 e5a5bbe4 0000aaa4 vpnagentutilities+0x190a
0230fbc4 73bd9874 0230fc10 0102f4c8 5b73a7e3 vpnagentutilities+0x39774
0230fc38 008a2d3d 00000000 760c01c0 0101cd00 vpnagentutilities+0x39874
0230fc50 6f63d541 0101cd00 6f63d594 0230fc6c vpnagent+0x32d3d
0230fc60 6f63d59f 00fdded8 0230fca4 7653505f vpncommon+0x6d541
0230fc6c 7653505f 00fdded8 b0a3613d 76535020 vpncommon+0x6d59f
0230fca4 776df989 0101cd00 776df970 0230fd10 ucrtbase!thread_start<unsigned int (__stdcall*)(void *),1>+0x3f
0230fcb4 77af5de4 0101cd00 45ee99e2 00000000 kernel32!BaseThreadInitThunk+0x19
0230fd10 77af5db4 ffffffff 77b16093 00000000 ntdll!__RtlUserThreadStart+0x2f
0230fd20 00000000 76535020 0101cd00 00000000 ntdll!_RtlUserThreadStart+0x1b


THREAD_SHA1_HASH_MOD_FUNC:  9e5fb5b3f80ab1a0dfcc02a9b4395289dac5f722

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  170bbc193631b30c0585e6a9de902e74cd19ea04

THREAD_SHA1_HASH_MOD:  156ac8e451ac8f7911816026d9d463e7a00bdd58

FAULT_INSTR_CODE:  8740738

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  vpnagentutilities+190a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vpnagentutilities

IMAGE_NAME:  vpnagentutilities.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  5b903500

STACK_COMMAND:  ~5s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_vpnagentutilities.dll!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_vpnagentutilities+190a

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  vpnagentutilities.dll

BUCKET_ID_IMAGE_STR:  vpnagentutilities.dll

FAILURE_MODULE_NAME:  vpnagentutilities

BUCKET_ID_MODULE_STR:  vpnagentutilities

FAILURE_FUNCTION_NAME:  Unknown

BUCKET_ID_FUNCTION_STR:  Unknown

BUCKET_ID_OFFSET:  190a

BUCKET_ID_MODTIMEDATESTAMP:  5b903500

BUCKET_ID_MODCHECKSUM:  c2ffa

BUCKET_ID_MODVER_STR:  4.6.3049.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_NULL_POINTER_READ_INVALID_POINTER_READ_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  vpnagentutilities.dll!Unknown

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/vpnagent.exe/4.6.3049.0/5b903646/vpnagentutilities.dll/4.6.3049.0/5b903500/c0000005/0000190a.htm?Retriage=1

TARGET_TIME:  2020-01-31T03:06:38.000Z

OSBUILD:  19041

OSSERVICEPACK:  1

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  191206-1406

BUILDLAB_STR:  vb_release

BUILDOSVER_STR:  10.0.19041.1.x86fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME:  3fa

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:null_pointer_read_c0000005_vpnagentutilities.dll!unknown

FAILURE_ID_HASH:  {e3c336f6-08bb-df75-8430-259b20e951da}

Followup:     MachineOwner
---------




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发表于 2020-2-11 23:07:11 | 显示全部楼层
之前还能用,还是一装上就不能用?
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发表于 2020-2-16 14:50:47 | 显示全部楼层
费这个劲,卸载掉,重新启动电脑,再重新安装。
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