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#热招中#【思科 CX Team 招聘】Business Analyst

热度 3已有 307 次阅读2019-1-8 18:16 |个人分类:思科招聘|系统分类:分享| 热招中, 思科招聘, CX-Team, BusinessAnalyst


招聘职位:思科CX Team招聘Business Analyst一枚
工作地点:大连或其他城市
投递方式:简历请发送邮件至 cathydai@cisco.com(注明应聘职位和信息来源)


The Business Entity

Innovation. Disruption. Transition. Transformation. Different words inspired by one essential truth - the world of technology continues to accelerate. We will outpace the competition not just in what we think, but in what we do.

The Customer Experience (CX) team at Cisco helps drive this, with a team of world-class experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. Your opportunity to impact the health and performance of networks and systems that surround us all are limitless. Your career growth options will be vast, as we realize our vision to become the #1 IT Company in the world. Make an impact with us!  
 
The Team

Global CX Strategy Assurance Team is part of CX Operations and Renewals Organization. The team is to ensure quality and consistency in customer delivery, large complex deals, and large complex projects. Deliver a premium customer experience and Cisco growth by working as One Cisco throughout the lifecycle across highly complex and transformational programs. Simplify the approval process for non-standard deals via automation of approvals and the digital capture of conditions of approval. Develop a standard set of best practices (processes, policies and procedures) for deal assurance and project execution.
 
Role & Responsibilities
  • Perform data analysis to support business decisions
  • Work with stakeholders identifying and defining problems, plan project strategy, and define data requirements
  • Perform complete queries across multiple database/servers, and ideally, stored procedures, user defined functions, events, etc.
  • Dive into complex data sets to analyze trends, identify opportunities and quantify the potential value of new initiatives
  • Collect and evaluate data gathered from multiple sources and abstract up from low-level information to a better understanding to present to management and executives
  • Able to define business requirements for reporting, dashboards, analytics and ad-hoc reporting for various projects
  • Effectively communicate findings to the stakeholders and management team

Minimum Requirement
  • Bachelor’s degree in applied or technical discipline (CS, Math, Statistics, Engineering or similar) is required
  • 2 years’ of relevant business analysis experience
  • Advanced MS Excel (e.g., pivot tables, MS query, array formulae, user-defined functions, macro etc.)
  • Familiarity with at least one scripting or programming language (R, Python, SQL desired)
  • Minimum Intermediate Tableau experience

简历请发送邮件至 cathydai@cisco.com(注明应聘职位和信息来源)

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